Customer satisfaction is a priority at DiscountFavors.com. Below is a sampling of what our customers have to say about their experience.
The koozies I ordered for my birthday party were a big hit. Many of guests inquired where I had the shot glasses made and wanted Discount Favors information. The glasses were professionally done and looked fabulous. I will use Discount Favors again for future parties.
- Felicia ShepherdCedar Hill, TX
Everything was great. These were stadium cups for my wedding reception, where I did my own design, and everything came out perfect. The quality of the shot glasses were excellent as well as the graphics. Shipping was easy, and they even shipped additional plastic cups just in case. This was also excellent because some did break in the process, but we were covered. I would definitely recommend to anyone.
- Katrina NoelLos Angeles, CA
I ordered promotional pens for my daughter's wedding. I have a thing for really nice writing pens, so this was a great thing to have as wedding favors. They had the bride & groom's name, date and where they were married. Beautiful job!! EVERYONE loved them good thing I ordered extra! They looked great, write great. They arrived very quickly. Great service & product. I'll order from here again!!
- Connie SarahanHuron, SD
Website was easy to navigate and has many options. Custom design tool was easy to use. Pictures accurately showed items. Great product at a great price. Seller sent extra items to make sure we would receive our full order intact and without blemish. We ordered a full gross and saved!
- Justin ToombsPullman, WA
I have used Discount Favors for several years and have been very happy with the products I have ordered (pint glasses, coffee mugs, sports bottles). The online design aid is helpful. The design assistance and "paper proofs" I have received via email helped me make my final design decisions.
- Diane GouldWest Sacramento, CA
My overall experience was great, my order came on time, I got a discount code with their already very affordable merchandise, customer service was great, very polite and professional. All and all THANK YOU very much Discount Favors, everyone I showed the tote bags and they LOVE them, my wedding guest will surely love them too.
- Juliana WilliamsBrooklyn, NY
When the koozies arrived I was really impressed with the quality. I was worried that some of the koozies would break in the mail, but they did not. When designing the koozie I really liked the freedom of design and how the site created a picture of what the glass would look like. When everyone received the koozies as party favors they were really impressed with how well the glasses turned out and the reasonable pricing. I would definitely recommend this site to all of my friends and family.
- Jessica BreslinPhiladelphia, PA
This was the 2nd time I have ordered from Discount Favors. They have wonderful products and reasonable prices. Our guests loved the end product and in result some guests have decided to order from the same company for their own parties. We are very happy with their service and will continue to spread the word about DiscountFavors.com!
- Sonia ChavezSouth San Francisco, CA
The first thing I ordered were pens for my son's wedding. They were very reasonably priced, and came out cute. I was pleased with that order, so I ordered something else for the wedding. I ordered tote bags, which came out very nice, I found the prices on your site cheaper than any other website I have looked on. The thing I REALLY like is that I was able to use the virtual set-up, and see what the items would look like before the purchase. That was great! The items were shipped in a relatively fast amount of time. And that is another nice feature-telling the customer when the things will be ready. Shopping here has been a pleasure, and I would definitely order again, and recommend this to my friends. Thank you!
- Wendy DruckerFreehold, NJ
I ordered 144 white coffee mugs and had the Chinese character for Longevity printed on one side. My son designed the graphics and embedded Margaret Popo 95th Birthday April 7, 2009, for his grandmother's birthday party. The words printed beautifully and clearly, and the beautiful red color was perfect for happiness and good fortune. The coffee mugs were the perfect size and we were very pleased with the quality and how securely packed they were preventing breakage in shipping. Everyone was so pleased. The design team was very helpful and allowed us to preview the coffee mug before production. They made sure we were satisfied before the mugs were made and shipped. They arrived pretty quickly, too and not one was broken or chipped. I would definitely recommend DiscountFavors.com to anyone.
- Brenda WongCastro Valley, CA
Although I knew absolutely nothing about ordering imprinted items on line, this was a super experience. I was in charge of favors for a 50th reunion celebration of our graduating class. All previous classes were also invited. I ordered 200 coffee mugs imprinted with the school name and logo. Betsy walked me through the process as I sat at my computer. We even used our exact logo. The mugs were great, the class loved them and they came ahead of schedule without any breakage. I would definitely order from DiscountFavors.com again.
- Kathleen MorioMascoutah, IL
I was so impressed with your company. I ordered personalized coffee mugs. Not only did you get the design right, the colors were perfect, the mugs were delivered quickly and I think I even got a few more than ordered. I am looking forward to using your company again and will definitely refer your company to all of my friends. By the way, all of the recipients of the mugs-as they were gifts were extremely pleased with them!
- Sandy Jo EllisPalmdale, CA
I was/still am so extremely satisfied with my experience with DiscountFavors.com. I ordered koozies as wedding favors for all of my guests. I could not believe how great the price was, and the turn-around time was amazing! I am completely satisfied overall with my experience! Thank you so much Discount Favors!!!!
- Mandy BoudreauPalm Bay, FL
We (finally) received approval to order coffee mugs 2 months after we requested it. This put us right before Christmas and we needed the mugs by 1/15/10. Your staff was very helpful and must have worked overtime to get the job done, in a professional and perfect manner. Also, we ordered gift boxes for the mugs that we thought would come flat pack, but they were assembled and the coffee mugs were in them! That was an unexpected and welcome bonus! Thanks so much for your help with this project! P.S. All who received them were absolutely thrilled with the coffee mugs.
- Judith ScarboroughHayden, ID
The Promotional pens I actually wanted was out of stock and I was contacted and advised of the situation and was given an alternative suggestion with no additional cost. Ana was extremely helpful when I asked for suggestions on the choices and we were very happy. She also made sure we got them before our convention which I was concerned about. Her communication was fantastic and I was impressed and very pleased with the transaction and the results. We got a lot of compliments on the pen we gave out! :) Thank you so much! We'll definitely be ordering from you again!
- Kym St. ClairGreen Bay, WI
I looked everywhere trying to buy these tote bags in a smaller amount but still good quality and great price. You delivered. The bags were a big hit for Xmas presents after my kids did their own decorating on them. I loved the quick communication and delivery. People have asked me where I got the tote bags and I have sent them to your website.
- Kelly Killing BeckChula Vista, CA
I was surprised how easy the process was. I called and order over the phone and Ashley was more than helpful. I received my koozies FAST and they came out AMAZING! I was so surprise because they were so cheap. Everyone loves them and when I tell them the price, they are shocked. I've already recommended this company.
- Michelle DrabykMerritt Island, FL
Overall it was an easy to use website and ordering of product. The design studio could be a little more user friendly showing where the printing space on item is, so the centering and design can be exactly what you want. Other things to look into would be adding more clipart and font choices for designing. With that being said, I was able to find a clipart that worked for our event and am satisfied with the product, shipping time and quality for price. THANKS!
- Shawna NetserColumbus, IN 47203
The customer service person was excellent. What is important to me is that I don't feel pressure and that the sales associate is REAL. I found that to be true on both accounts. Very helpful and patient. Product was great and arrived in a timely manner.
- Nancy TragardPittsburgh, PA
I would recommend using your company to everyone. Ordering online is simple...easy to upload graphics. Turnaround time is right on the money. One order with damaged product was taken care of very professionally and replacement mugs return quickly. One design that was discontinued was upgraded at no additional charge. Keep up the good work. I will order again. Please continue to expand your product offerings Frisbees !!! I think this was the 5th time I have ordered online!
- Thanks- Faith VaughMeridian, MS
I was thrilled with your low minimum order quantity, which allowed me to purchase from you rather than another vendor. I loved the product, and being able to personalize each item with the individual's name was terrific. Everything about my experience was excellent - the quality of the item, the reasonable price, the fast turnaround time. GREAT JOB!!
- Terry SenkoCorona Del Mar, CA
I was very happy with the prompt responses I received via email to my questions. Kudos to the art department! The quality of the pen I ordered was excellent and at a very good price. As a small church, we are very price conscious and yet want a good quality product. Thank you!
- Randy ClarkeRoyal Palm Beach, FL
Ordering through Discount Favors was an easy and enjoyable experience. Their online question dept is on top of the ball. I sent two separate questions and each one of them was answered within a few hours. I will definitely be back for any future needs.
- Anthony GuaderramaGrand Terrace, CA
It was great. Your art department did an EXCELLENT job on the logo that I submitted and also the rest of the design. Everyone I spoke with were very professional and helpful. I have ordered from you before but these mugs are AWESOME much better than the other ones that I had ordered!
- Sandra ChuteSaint John, IN
I ordered 50 stainless steel travel mugs. They are good quality except I noticed a few mugs have lost the bottom rubber pad. Also on the lid the chrome came delaminated from the rest of the lid. I gave the coffee travel mugs away to clients and friends and some people have told me about the defects and I have noticed them on my personal mugs. The ordering process was easy and I am happy overall.
- Jeff RubeschMission, KS
This was actually an order for koozie wedding favors for my own wedding. I searched out shot glasses through many promotion companies I use for business and not one could beat your prices. The imprint area was perfect and quality was better than expected once they arrived. I designed my own graphic uploaded it quite easily and everything came out perfect. The imprint was very high quality and held true to the graphic I supplied. You more that surpassed my expectations. When my company or freelance clients ask about promo items you will now be one of the first places I look. Thanks for making everything easy and cost effective.
- Mark JacobsonEureka, CA
This was the first time we decided to give welcome gifts to the incoming class. Someone suggested me to check DiscountFavors.com and gave me a positive feedback about the company as a whole. Customer care executives are really helpful and I received what I ordered, on time. Thanks for providing great service and will order more products in future.
- Jitesh BhatiaCambridge, MA
The sports bottles we ordered were amazing! Much better than we expected! Not only did we receive the amount of bottles that we ordered in perfect condition but also some extra ones in which the design had smeared a little. It was a nice surprise and we were able to thank more people than we expected with these extras. The bottles arrived promptly and the customer service was very helpful with any questions I had.
- Loretta NordhusArvada, CO
I would definitely buy with your company again! The price was excellent, the koozies were terrific! We used them as favors at our wedding and everyone loved them! None of them broke during shipment, and we even received 12 extra just in case any broke during deliver. FANTASTIC customer service!!
- Shannon CarterGainesville, VA
I ordered some pens for a client. The price was great. During production I received an email that you were out of my color that I ordered. I worked with your CSR and was able to pick another color -and the promotional pens were still delivered on time. I'd recommend you! And use you again!!!
- Maribeth TulenkoEllicott City, MD
The sports water bottles I ordered turned out great! Look forward to ordering more of your products.
- Mario MonacoDuluth, GA
Wow! The cooler bags arrived so fast and they look great! Thank you very much!
- Danielle DreherSan Diego, CA
We received our 16 Inch Number 1 Foam Hands order quickly and was very happy with the quality. When I inadvertently gave you the wrong information, you caught my mistake, called me and gave me the chance to fix it. I very much appreciate that. Great work!
- Billie LandRadnor, OH
I just wanted to let you know that we received our order and we are thrilled with the photo frames. Working with DiscountFavors.com has been a pleasure... your customer service, information and products have exceeded our expectations!
- Christine RusinNeptune, NJ
We are very pleased with how fast we received all of our items. One of our items that we needed right away was backordered and customer service was able to replace it with something similar and ship it to us immediately. Also the pens we ordered are amazing, you would never guess that everything was so inexpensive by the quality of the items.
- Susan JuggernauthYorba Linda, CA
Thank you for the quick service. Our water bottles were delivered today (two days before the expected delivery date) and they look great. So far all of the orders that we have placed with you have been prompt -- thanks for the great service. We will continue to do service with you!
- Paul MaySalt Lake City, UT
Our wall calendars were delivered right on time. Great job!
- Pam MullockHortonville, WI
Ordered promotional koozies to give to prospects. The pens turned out well, were very reasonably priced and have been helpful in my follow up letters. You are a good company and a pleasure to do business with. I would recommend you to others as a source for promotional products.
- Fritzi LareauRedwood City, CA
I ordered personalized koozies to be given to Girl Scouts by their leaders as a Christmas gift. I ended up ordering for over 10 troops and when the other leaders who were going to give them out came to pick them up they were thrilled with the koozie. We will definitely looking to do something similar next year
- Pam MullockHortonville, WI