Within 1 to 2 business days after your order is submitted, you will receive the following emails (in order):
- Confirmation
- Invoice
- Art Proof
Please be sure to enter a valid email address and check for your art proof throughly to prevent delays: when in doubt, email any questions to your artist (or call).
Make sure to check all of your filtered email folders (junk, bulk, and spam). We cannot proceed with printing until you approve.
We do not charge art fees; therefore, we require an order before providing an art proof.
Every order processed receives an email art proof within 1 to 2 business days that must be approved—via email—before the order is sent to production.
WE DO NOT PROVIDE ART PROOFS BEFORE ORDER PLACEMENT.
Bel Incorporated accepts the following payment methods:
By Credit Card: all orders are securely processed through PayPal. We use "Green Bar" extended validation (EV) for your protection with the strongest encryption available in our certificate.
WE DO NOT ACCEPT PURCHASE ORDERS.
By Check: a Customer Service Representative must assist you. Please call 1-800-939-1980.
Please Note: your order will not be processed until payment is received. Your new, estimated delivery date will be computed at that time and a receipt showing the date will be emailed to the address provided at checkout..
Minimum quantities vary depending on item and are automatically pre-filled in the first "Qty" form field.
Item page "Qty" field showing the minimum quantity.
Each item "Details" tab provides specific information regarding minimum split quantities. The splits total must equal or exceed the minimum quantity.
Item page "Details" tab showing the minimum color split quantity.
Random item samples (in the color of your choice) are available so you can examine quality and color. We encourage you to take advantage of this service: the cost is just $5.99 per sample and the shipping is FREE. To order a sample, simply select "Random Sample" from the
Imprint Color select-one on any item page.
Step 1: From the list, select "Random Sample".
Step 2: Now go to the top of the form and enter a quantity in the
Qty field—from 1 to whatever—then chose an
Item Color.
You can sample up to 4 colors.
No. Coupons and sales are mutually exclusive and cannot be combined. We encourage you to "do the math" and select the offer (coupon or sale) that saves you the most at the time of purchase.
If an order is not well received—either due to a typo or other issues—please contact our Customer Service Department at 1-800-939-1980 within 7 days of receipt of goods.
DO NOT DISCARD DEFECTIVE OR DAMAGED MERCHANDISE.
We cannot resell an item that has been personalized to your requirements. There are absolutely no returns after 30 days of reception of your order.
See "Terms" below for our complete return policy.
Rush Service is available via a select-one (drop-down list) on most items and is indicated on the item page as "Production". Also, rush pricing is displayed in the pricing table (not shown).
Item page showing the "Production" select-one.
Because all of our items are made-to-order, Rush Production takes at least 3 business days.
Once production is complete, 2 to 5 business days must be allowed for shipping.
Next day delivery is not possible.
It is possible to receive orders within a 4 to 5 day window.
Please contact a Customer Service Representative at 1-800-939-1980 to see if we can accommodate your deadline.
All orders are shipped standard delivery by the carrier of our choice. Our shipping software shops rates on every single order shipped to give you the best rates between Fed Ex and UPS.
We do not combine shipping.
If expedited shipping is needed to meet a deadline, please contact a Customer Service Representative for details @ 1-800-939-1980.
No. This policy has been implemented to prevent fraudulent shipping claims.
No. Our suppliers only ship within the continental United States.
Yes. However, if you are reside in Alaska, Hawaii, or Puerto Rico, you must call 1-800-939-1980 and request a special shipping quote—have your information (credit card data and order details) ready as the order must be placed by a Customer Service Representative. Additional charges may apply.
No. We require a physical shipping address for all orders.
No. Unfortunately we cannot deliver orders to APO’s at this time.
Absolutely. Each item must consist of the same imprint color and design. So, if a different imprint color or design is required, simply configure a second, identical item to accomodate the necessary changes.
Cart example showing the same item with different imprint colors.
All trademarks show on DiscountFavor.com's sample items are for visual illustration only.
We do not own the rights to these logos.
To use a trademarked logo, we require that you have written approval on company letterhead and that you understand you are solely liable for any infringements.
A screen charge includes the cost of creating and "burning" a screen which will be used to print your design. Charging such fees complies with the industry standard.
You will not be assessed a screen charge fee if a re-order is placed for exactly the same item and design.
Our Customer Service Representatives will be happy to provide you with tracking information on your order.
Please call 1-800-939-1980 for details.
Yes. You may upload art during the order process. Additionally, we provide free clipart and font galleries.
We accept the following file types:
- Adobe Illustrator (8.0 – CS4) .EPS or .AI files. These file types are highly preferred.
- Adobe PhotoShop (300 dpi +) .PSD files.
- High resolution (300 dpi +) JPG or TIFF files or PDF files.